Ipod nano 5th generation wont turn on

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MelissaB - 28 Sep 2021 à 08:16
HelpiOS Posts 17882 Registration date Friday 30 October 2015 Status Moderator Last seen 19 December 2025 - 28 Sep 2021 à 08:37
Hi. I just got a brand new ipod nano 5th generation. I have charged it, plug it into my laptop to add music, but when I unplug it from the power cable it goes dead. I have press the menu + middle button for 12 seconds but nothing happens. Please help.

1 response

HelpiOS Posts 17882 Registration date Friday 30 October 2015 Status Moderator Last seen 19 December 2025 1,879
28 Sep 2021 à 08:37
Hi,

Does the iPod turn back on if you plug it into a power source? If so, the battery is certainly defective. I recommend that you ask the store for a replacement.