Ipod nano 5th generation wont turn on

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Hi. I just got a brand new ipod nano 5th generation. I have charged it, plug it into my laptop to add music, but when I unplug it from the power cable it goes dead. I have press the menu + middle button for 12 seconds but nothing happens. Please help.

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Posts
10886
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 21, 2021
1,589
Hi,

Does the iPod turn back on if you plug it into a power source? If so, the battery is certainly defective. I recommend that you ask the store for a replacement.