Ipod nano 5th generation wont turn on

MelissaB - Sep 28, 2021 at 08:16 AM
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- Sep 28, 2021 at 08:37 AM
Hi. I just got a brand new ipod nano 5th generation. I have charged it, plug it into my laptop to add music, but when I unplug it from the power cable it goes dead. I have press the menu + middle button for 12 seconds but nothing happens. Please help.

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HelpiOS
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12551
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Friday October 30, 2015
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Moderator
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Sep 28, 2021 at 08:37 AM
Hi,

Does the iPod turn back on if you plug it into a power source? If so, the battery is certainly defective. I recommend that you ask the store for a replacement.
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