IPod Nano 5th generation will not turn on...

Solved/Closed
Heather - Updated on Dec 22, 2017 at 07:25 AM
 music.bloodhound - Dec 19, 2017 at 12:43 AM
Hello,
My iPod Nano, 5th generation, is less than 1 month old. I purchased it as a Christmas gift for my 15 year old daughter. Today, while the iPod was charging, my daughter found her iPod, while still plugged in, with a white screen. She held down the Menu and Center buttons, and then the iPod screen turned completely black. We have connected it to the computer (via USB port) and computer nor iTunes recongizes the iPod. It does not appear to be charging, it will not turn on, and we are at a total loss.
Please help with any/all suggestions....
Thank you!

1 reply

I went to the Apple website and found out the fix to this situation because mine had the same problem. You need to hold down the Center button and the Menu button together for at least 10 seconds and it will come on. Make sure its unplugged.

Hope this helps!
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Thanks dear its help me very much I got so scared it wouldnt switch on.

Many thanks
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OMG THANK YOU I WAS FREAKING OUT AND THIS HELPED!!!
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Thank you, Thank you it WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Thank you so much! I had the exact same problem and I was super scared.
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Wow I just experienced the same problem and used that advice and it worked thanks soooo much
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