Cannot access facebook on any device

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Ellie - Oct 4, 2021 at 04:14 PM
HelpiOS
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- Oct 5, 2021 at 09:28 AM
Hello,

I am unable to access facebook from my laptop and phone both. I tried logging out of my account from my phone earlier today, and that seemed to initiate the problem. I seem to be having the exact problem mentioned in these earlier comments- I can't access the facebook website at all with either device. I get an internet error message when I do attempt to access facebook.com, however my internet is working fine and I can access all other websites. Any help would be appreciated. Thanks a lot!
Ellie

System Configuration: Windows / Chrome 94.0.4606.71

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lets35
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Oct 4, 2021 at 05:16 PM
it was just on the new that FB is having issues with people getting on, they are trying to fix it
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HelpiOS
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Oct 5, 2021 at 05:00 AM
Hello,

Facebook, Instagram and WhatsApp have experienced a global outage. This outage was caused due to a faulty configuration change.

Facebook's services are now back online and you can access them from now. You can see the note written by Facebook about this outage here.
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Thank you so much for clarifying this for me! I was able to access Facebook messenger and the Facebook app this morning after Facebook fixed the outage. Thanks again for your help and the quick responses. I appreciate it! Take care,
Ellie
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HelpiOS
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Oct 5, 2021 at 09:28 AM
You're welcome Ellie!
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