Reset password

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Mhry2747 - Mar 16, 2022 at 04:08 AM
Mhry2747 - Mar 17, 2022 at 07:57 AM

Hello,
I have forgotten my account password, and when I would be forwarding button " get help logging in" there is nothing like "send an sms" button as I attached screenshot of it. and when I would be doing this process with browse(like google crome), forwarding button " forgot password? ", it was sent to me (sms to phone number connected to my account) a link to reset my password but it is not working. Please help me get my account

Best for you

System Configuration: Android / Chrome 96.0.4664.45

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1 response

Answer 1 / 1

HelpiOS Posts 14514 Registration date Friday October 30, 2015 Status Moderator Last seen November 13, 2024 1,867
Mar 16, 2022 at 07:23 PM

Hi,

Try requesting a new password reset link. It possible that the first one that you received has expired. Alternatively, try using your email address instead to receive the reset password link.

Good luck

Mhry2747
Mar 17, 2022 at 07:57 AM

Dear
Thank you so much, but there is no email connected to my account
Please can I get your whats app?
Best

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