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Reset password

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Mhry2747 - Mar 16, 2022 at 04:08 AM
 Mhry2747 - Mar 17, 2022 at 07:57 AM
Hello,
I have forgotten my account password, and when I would be forwarding button " get help logging in" there is nothing like "send an sms" button as I attached screenshot of it. and when I would be doing this process with browse(like google crome), forwarding button " forgot password? ", it was sent to me (sms to phone number connected to my account) a link to reset my password but it is not working. Please help me get my account

Best for you


System Configuration: Android / Chrome 96.0.4664.45

1 response

Answer 1 / 1
HelpiOS Posts 14599 Registration date Friday October 30, 2015 Status Moderator Last seen January 12, 2025 1,874
Mar 16, 2022 at 07:23 PM
Hi,

Try requesting a new password reset link. It possible that the first one that you received has expired. Alternatively, try using your email address instead to receive the reset password link.

Good luck
0
Mhry2747
Mar 17, 2022 at 07:57 AM
Dear
Thank you so much, but there is no email connected to my account
Please can I get your whats app?
Best
0

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