Disabled instagram account

Hello,

Hello,
My instagram was disabled for absolutely no reason. I tried to contact them through instagram help and each time they just asked me to send a varification which i did. But my instagram never returned.. i lost all my contacts and all my photos which i had taken over 6 years. I have never violated any terms and the fact that i am at the mercy of a machine that never answers or takes any responsibilities for deleting all my memories is so annoying. I've now opened a new account but even now my contacts don't sync... so annoyed with instagram . Is there anyone who responds or takes any responsibility to resolve our issues?