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Blue Screen and/or Freezing upon start-up

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Chinchilla03 - Jun 28, 2009 at 08:04 PM
 plastics_guy - Dec 16, 2009 at 12:43 PM
Hello, My computer is either freezing, blue screening or freezing then blue screening upon start-up. However. I can get into Safe Mode just fine. I am running windows xp (home edition I think...) on a dell inspiron 6400. I have gotten it to work occasionally (after approxamitely 20 failed start-ups) and once there I can simply use hibernate to avoid the issue. But, I forget about the problem eventually and turn it off and quickly realize that the problem is still there the next time I attempt to start it up. Any help?
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2 responses

Answer 1 / 2
Blocked Profile
Jun 29, 2009 at 04:39 AM
hi,

this may be due to a virus.

go to safe mode, download an antivirus and install it.

run the antivirus to clean your computer and then try a system restore.
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Answer 2 / 2
Giver
Sep 16, 2009 at 07:10 AM
i also have the same problem, i thinks its a virus. but i tried to install an antivirus in the safe mode and i was told wndows installer is not available in safe mode
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wittles
Nov 5, 2009 at 05:16 PM
have you no brains? windows installer is not available in safe mode!!!!!!!!!!!!!!!
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biml > wittles
Dec 10, 2009 at 10:28 PM
wittles that was just uncalled for.Name calling! Come on now.Those that call names. like you did ,have a number or problems outside of computers.Shame! now peeps lets get back to actually helping, like this forum is for.....I have vista and the blue screen problem as well.nothing seems to help and is not a virus.I can only start up in safe mode.Any help out there as I do not have the vista disk to help repair.Thanks.
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wittles > biml
Dec 10, 2009 at 10:57 PM
i didnt name call i asked a question.. u need to learn English..
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CDragonJ
Nov 5, 2009 at 06:52 PM
go to safe mode with networking to install a program such as an anti-virus...go to filehippo.com and get super anti virus..free and awesome
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plastics_guy > CDragonJ
Dec 16, 2009 at 12:43 PM
I'm having similar issue to the earlier post. Computer frooze so I restarted but it freezes on the window logo screen on startup. I followed your directions and tried to safe mode with newtork but all i got was a black screen with Safemode in all 4 corners and the pointer center screen which would still not move.

Any other ideas on what I can try? I was already running Norton but I'm guessing that didn't matter. Is it most likely this is a virus?
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