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Phone disconnects from wifi as no internet

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gordyf - 16 Sep 2022 à 07:24
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 22 Sep 2022 à 06:01

I use a local network at work (it has no internet access) my phone has always connected to this network without issue but recently it connects then shows No internet and disconnects, it refuses to stay connected  My tablet can connect to this network without problem.?

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HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880
16 Sep 2022 à 08:17

Hi,

Go to your WiFi & Network Settings on your phone, then disable Switch to mobile data automatically (or a similar option) and turn off your mobile data network.

Alternatively, forget this WiFi network then reconnect it. When your phone will try to connect, choose to use the network as is (see the options in the Sign in to screen).

Good luck.
gordyf
19 Sep 2022 à 09:52

i have no such option on my phone. I have reset network settings and forgotten the connection and restarted my phone. Also checked the router settings havent changed and restarted it as well. still wont connect.
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880 > gordyf
22 Sep 2022 à 06:01

Change DHCP to Static and enter manually your IP address and gateway. Leave the other entries empty.

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