Previous back up locations

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SwoopDog - Updated on Nov 13, 2022 at 02:27 PM
HelpiOS Posts 13048 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 - Nov 13, 2022 at 02:27 PM

Hello,

my partner just backed up her app after accidentally deleting all her messages is there a way to go back to previous restore point??

thanks​​​​​​​
Windows / Edge 107.0.1418.42

1 reply

HelpiOS Posts 13048 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,869
Nov 13, 2022 at 02:27 PM

Hi,

If she has backups on her local storage, she can recover the deleted chats.

Here are the steps:

  • Open your phone's file manager
  • Go to WhatsApp > Databases
  • Find files called msgstore-YYYY-MM-DD.1.db.crypt12
  • Rename the backup prior to date of deletion to msgstore.db.crypt12
  • Uninstall and reinstall WhatsApp
  • Restore the backup

Good luck.


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