Cannot access my email box from phone

Closed
vitaelignum Posts 1 Registration date Thursday 8 December 2022 Status Member Last seen 8 December 2022 - 8 Dec 2022 à 19:06
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 13 Dec 2022 à 06:54

For many years I was able to login to my Yahoo mailbox from my phone. 

But few days ago I was not able to login from my phone - I get this issue every time when I try to login (pls look at the screen below). 

But at the same time everything is OK if I login from my tablet. 

Do not understand what the problem is and how to fix it  ☹️

I use Yahoo mail for 20+ years. 


Android / Chrome 106.0.0.0

Related:

1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
13 Dec 2022 à 06:54

Hi,

I think you can't login because you're using a cellular network, instead of your WiFi. Try clearing your browser's cache and cookies, then switch to WiFi.

If you still can't login, use the Sign-in Helper to regain access to your account.

Good luck