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No chats in messenger

Taza579 Posts 1 Registration date Wednesday December 14, 2022 Status Member Last seen December 14, 2022 - Dec 14, 2022 at 02:11 PM
HelpiOS Posts 13166 Registration date Friday October 30, 2015 Status Moderator Last seen January 29, 2023 - Dec 16, 2022 at 04:22 AM

Hello

i Hope someone can help. I have deleted the messenger app, reloaded it, signed in and out of Facebook, changed password, download most recent iOS and still I cannot see any of my chats or calls on my iPhone or iPad. My iPad shows me I have a message with notifications but then when I go into the app I just see a blank page with the loading symbol. This happens on wifi and 5g. Any advise would be greatly appreciated ????

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HelpiOS Posts 13166 Registration date Friday October 30, 2015 Status Moderator Last seen January 29, 2023 1,872
Dec 16, 2022 at 04:22 AM

Hi,

Can you see your chats if you access the Messenger website? You may need to choose to show the desktop version of the site to be able to log in.

Let us know how it goes.
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