Account hacked? (Thunderbird password works)Solved
HelpiOS Posts 13296 Registration date Friday October 30, 2015 Status Moderator Last seen March 17, 2023 - Feb 24, 2023 at 12:34 PM
- Account hacked? (Thunderbird password works)
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Feb 24, 2023 at 12:27 PM
Have access again. I still had access to the yahoo app on an old cell phone and was able to change my password with it
Updated on Feb 24, 2023 at 11:25 AM
Does your browser save your passwords? If yes, it may enter an obsolete password - try entering it manually. Passwords are case sensitive, check that the Caps Lock and Num Lock keys are enabled and disabled at the right time.
If your password is still not recognized, try resetting it from your computer. You can refer to this article for the steps to recover a Yahoo Mail account.
Feb 24, 2023 at 11:23 AM
no I don't have any (saved) passwords, only the password for my Yahoo account when I check my mail with Thunderbird
Feb 24, 2023 at 11:29 AM
Thunderbird still works because I think it uses an app password instead of your main password, otherwise you should not have an issue when logging in on the Yahoo website. Try resetting your password from your computer and see how it goes.
Feb 24, 2023 at 11:36 AM
Thats the problem, I can't reset my password because I don't know my account password anymore.If I could log into yahoo mail it wouldn't be a problem
Feb 24, 2023 at 11:45 AM
You don't need to know your password to be able to reset it. Visit the Sign-in Helper and enter the email address of your Yahoo account.
Next, click Continue and select the recovery email or phone number to which you've access. A reset code will be sent to the contact option you've chosen.
With that code, Yahoo will let you to create a new password.
Feb 24, 2023 at 11:53 AM
Thats no longer possible. I've already tried logging in with my cell phone number, but it doesn't work, so I suspect that my account has been hacked
Feb 24, 2023 at 12:34 PM