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Delete attachments in Hotmail

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rtparies Posts 1 Registration date Thursday April 13, 2023 Status Member Last seen April 13, 2023 - Updated on May 1, 2023 at 04:11 PM
HelpiOS Posts 14505 Registration date Friday October 30, 2015 Status Moderator Last seen November 4, 2024 - Apr 14, 2023 at 06:07 AM

Hello,

My mother uses hotmail and has ran out of space.

I would like to delete all her attachments.

I logged into the webapp, and there is a menu item for attachments and you can select a bunch but as far as i can see there i no way to delete ?

Any help would be appreciated

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HelpiOS Posts 14505 Registration date Friday October 30, 2015 Status Moderator Last seen November 4, 2024 1,866
Apr 14, 2023 at 06:07 AM

Hi,

To free up space in your mother's Hotmail account, you've to delete the emails completely. Use the search box to find all emails containing attachments, then select those emails to delete them. You can also delete emails in the sent, draft and junk folders, as well as old emails in the inbox.

Once you've deleted the unnecessary emails, there's a last thing to do. The emails sent to the trash are counted in the storage quota. In Settings > General > Storage, you can empty the trash immediately to regain space. Otherwise, the trash will be automatically emptied after 30 days.

Hope this helps.
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