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Content stickers not working properly on android

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teshan - Jul 28, 2023 at 12:53 AM
HelpiOS Posts 17772 Status Moderator - Jul 28, 2023 at 07:12 AM

Hello,

When we put a location sticker(It is a content sticker) on a WhatsApp status we can see the sticker, but cannot check the location by click on it as normal behaviour(Their is a pop up msg "see location" when we click on them). But I notice the problem is only on android. Statuses posted from iPhone works well. Do anyone know the reason.


Windows / Chrome 114.0.0.0

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Answer 1 / 1
HelpiOS Posts 17772 Status Moderator 1,878
Jul 28, 2023 at 07:12 AM

Hi,

Check if the location services are enabled on your phone and that WhatsApp has access to your location (Settings > Apps > WhatsApp > Permissions).

If the issue persists, update WhatsApp and your Android OS to the latest version. Otherwise, try reinstalling WhatsApp. Back up your chats first.