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1 response
Hi,
Facebook doesn't allow you to access your account because the computer is new - it doesn't recognize it as a familiar device. Thus, in order to unblock your account, you need to follow additional steps to confirm your identity.
Follow the steps provided by Facebook if there's any. If your account is locked or disabled, this article will explain what to do. Otherwise, you can try starting the recovery process of your account by following these methods.
Good luck
