Unable to update Toshiba Satellite C850-B883 laptop.
Solved/ClosedHelpiOS Posts 15521 Registration date Friday 30 October 2015 Status Moderator Last seen 10 March 2026 - 19 Dec 2024 à 05:22
- Babu7
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2 responses
16 Dec 2024 à 14:02
Hi,
I invite you to check Windows system files integrity first.
Open Command Prompt as admin by pressing the keys Windows + R, typing cmd in the box, then pressing CTRL + MAJ + ENTER.
Type sfc /scannow and press Enter.
Next, enter DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
Once done, restart your laptop and try installing the updates again.
If the issue persists, reopen Command Prompt as admin and type:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
Restart your laptop and install the updates. If everything work, you can delete the folders SoftwareDistribution.old and catroot2.old.
16 Dec 2024 à 16:46
Doesn't the 0x800f0922 error typically occurs due to issues with Windows Update?
16 Dec 2024 à 18:41
Yes, it's usually related to Windows Update, but the error code itself is more general - it just indicates that something couldn't be installed due to an issue.
17 Dec 2024 à 06:47
The sixth step in command prompt is not required. In fact, you should leave system32 alone.
The rest of the steps are helpful.
In the fifth step, instead of renaming SoftwareDistribution folder in the Windows folder of C drive, you could delete it without any problem. A new SoftwareDistribution folder is immediately formed after the next restart!
Although I couldn't get that particular Windows update, I was able to get other essential updates.
Thank you.
19 Dec 2024 à 05:22
Glad to have helped and thanks for your feedback.