Unable to update Toshiba Satellite C850-B883 laptop.

Solved
babu7 Posts 30 Registration date Friday October 13, 2017 Status Member Last seen December 17, 2024 - Dec 16, 2024 at 01:51 AM
HelpiOS Posts 14572 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 - Dec 19, 2024 at 05:22 AM

I keep getting error 0x800f0922 every time I try to update my Toshiba Satellite C850-B883 laptop (Windows 10). 

It first updates everything. THEN, it undoes all the Microsoft updates. I keep getting the message " unable to update, undoing changes" and all updates get uninstalled.

This has been going on for the last two weeks. 

What is the solution? 

Related:

2 responses

HelpiOS Posts 14572 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,880
Dec 16, 2024 at 02:02 PM

Hi,

I invite you to check Windows system files integrity first.

Open Command Prompt as admin by pressing the keys Windows + R, typing cmd in the box, then pressing CTRL + MAJ + ENTER.

Type sfc /scannow and press Enter.

Next, enter DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

Once done, restart your laptop and try installing the updates again.

If the issue persists, reopen Command Prompt as admin and type:

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old​​​​​​​​​​​​​​
  • ren C:\Windows\System32\catroot2 catroot2.old

Restart your laptop and install the updates. If everything work, you can delete the folders SoftwareDistribution.old​​​​​​​​​​​​​​ and catroot2.old.


2
babu7 Posts 30 Registration date Friday October 13, 2017 Status Member Last seen December 17, 2024 3
Updated on Dec 17, 2024 at 06:48 AM

The sixth step in command prompt is not required. In fact, you should leave system32 alone. 

The rest of the steps are helpful.

In the fifth step, instead of renaming SoftwareDistribution folder in the Windows folder of C drive, you could delete it without any problem. A new SoftwareDistribution folder is immediately formed after the next restart!

Although I couldn't get that particular Windows update, I was able to get other essential updates.

Thank you. 

1
HelpiOS Posts 14572 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,880 > babu7 Posts 30 Registration date Friday October 13, 2017 Status Member Last seen December 17, 2024
Dec 19, 2024 at 05:22 AM

Glad to have helped and thanks for your feedback.

1
thomasbaum572 Posts 3 Registration date Saturday December 14, 2024 Status Member Last seen December 16, 2024
Dec 16, 2024 at 04:46 PM

Doesn't the 0x800f0922 error typically occurs due to issues with Windows Update?

0
HelpiOS Posts 14572 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,880
Dec 16, 2024 at 06:41 PM

Yes, it's usually related to Windows Update, but the error code itself is more general - it just indicates that something couldn't be installed due to an issue.

1