Forget my password and secret answer
Closed
bachar
-
Jul 6, 2009 at 05:17 PM
aquarelle Posts 7141 Registration date Saturday April 7, 2007 Status Moderator Last seen December 19, 2024 - Jul 6, 2009 at 06:24 PM
aquarelle Posts 7141 Registration date Saturday April 7, 2007 Status Moderator Last seen December 19, 2024 - Jul 6, 2009 at 06:24 PM
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1 response
aquarelle
Posts
7141
Registration date
Saturday April 7, 2007
Status
Moderator
Last seen
December 19, 2024
491
Jul 6, 2009 at 06:24 PM
Jul 6, 2009 at 06:24 PM
Hello,
If you lost your MSN password and your secret answer go to MSN email support : https://support.live.com/default.aspx, click on "Windows Live ID" into the list , click on "Why can't I sign in? ", click on "Get more help" (to right bottom) then click on "Get support" and send them a message.
VERY IMPORTANT! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations!
Remember and do not forget that this is the only way you can expect to recover your account. !
Best regards
If you lost your MSN password and your secret answer go to MSN email support : https://support.live.com/default.aspx, click on "Windows Live ID" into the list , click on "Why can't I sign in? ", click on "Get more help" (to right bottom) then click on "Get support" and send them a message.
You have to give all informations about your problem and about your identity : * Your e-mail (the "Windows Live ID"). * Your first name ant full name. * Your date of birth (month / day / year). * Your country. * The state, province or department in which you reside. * Your zip code. * The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org * The answer to your secret question (if you don't remember it, notify it). * Emergency address email registered for this account (if no emergency address, notify it). * Your Internet service provider (at work or at home). * The date and approximate time of your last login. * The information below: o For Windows Live Hotmail user : + Examples of files names which you created in addition to those existing by defect + Examples of contacts contained in your address book. + Examples of old email titles contained in your inbox folders or messages. o For Windows Live Messenger user : + Examples of contacts contained in your contact list. + The nickname under which you appear on Windows Live Messenger. o For Xbox Live users : + The number of prepaid card for your Xbox (This information must match the email address you used to connect). o For subscribers to paid services (Windows Live Hotmail Plus or Microsoft Office Live): + The last four digits of your payment. + The full name as it appears on the card. + The expiration date of your payment as it appears on your card.
VERY IMPORTANT! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations!
Remember and do not forget that this is the only way you can expect to recover your account. !
Best regards