My HP tx2000 will not turn back on
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11 responses
Okay, I have tried a lot of these things and the simplest one worked. I found a video on Youtube... I have the HP Pavillion tx2000 tablet pad. This is not a guess... I have talked to HP and a billion people on line that are having this same problem. I fixed mine, even if temporarily, not ten minutes ago and it is working right now. The Nividia chip is not seating properly so with the computer off press the palm of your fist (as if giving CPR) against the J, K, L, area of the keyboard... press HARD and power up at the same time. I PROMISE you this works. I am sure it is short term but it PROVES that this is NOT a windows issue but rather a hardware issue. As the computer warms up the chip comes away from the board. DO THIS NOW and save yourself a lot of time and money. I plan on taking mine to a local repair shop now and having them make a more lasting repair to the connection. I saw people on YouTube soldering and cooking the board but I would not recommend that. A guy from the UK brilliantly drilled a hole in his and inserted a bolt that put constant pressure on the Nividia chip and solved the problem for good. I thank everyone for their ideas and all because the research all lead me to a real solution.
Dec 4, 2009 at 08:46 PM
Another issue is that hibernating will often cause the computer to stay on, with the fan continuously running. So, rather than saving the power like I intended, it drains the battery.
In my calls to tech support, they say it is a software problem, and they want me to restore to some past point. I imagine that I should just do so, and then if the video problem is still there, it will prove it is hardware related.
Joe Dunfee
Dec 4, 2009 at 08:57 PM
1) file a complaint to BBB (http://sanjose.bbb.org) [this is very easy]
2) Call "Case Manager on the Hewlett Packard US" at 1-877-917-4380 Extension # 93 to speak with Dawn (seems like a codename) email HP-SBEL_SUPPORT_EN@mail.support.hp.com
impotant: demand a Case number. If they receive enough complains they will be forced to compensate us.
May 30, 2011 at 12:53 PM
Dec 1, 2012 at 01:49 AM