Dell, Insiprion 1720, Vista, cannot boot

sprottn - Jul 12, 2009 at 08:28 PM
 Blocked Profile - Jul 31, 2009 at 11:21 AM

Have a Dell Inspirion 1720 Vista O/S that has crashed. No recovery disks to work from
I have tried the F8 option as I boot up but nothing happens. I get as far as the DELL splash screen then a black screen with a cursor.

I have gone thru some self tests and have found errors on the SATA S/N = 48BSTLTJT
I was thinking of a set of recovery disks but with the errors I worry it will be a waste of money if it is not going to work.

I can get to the normal boot screen, Bios screen and whatnot but have been unable to navigate to the Advanced boot using the F8 key as Dell Instructs.

Any other suggestions would be greatly appreciated to navigate me to the recovery partition.

1 reply

Blocked Profile
Jul 31, 2009 at 11:21 AM
Hello you can try doing a system restore,

To do System Restore: Press F8 when the Computer starts after bios check, then select Safe Mode,
1.Click Start.
2.Point to All Programs.
3.Point to Accessories.
4.Point to System Tools.
5.Click System Restore.
Choose a date when your computer was working fine, then press Next Let the process to be done then the computer will restart normally.