After system recovery, windows wont load.

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Maidenrules Posts 2 Registration date Wednesday September 2, 2009 Status Member Last seen September 3, 2009 - Sep 3, 2009 at 01:48 PM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Sep 4, 2009 at 09:38 AM
Hello,

I have a HUGE problem.

The Windows antivirus pro malware infected my computer, and after 3 days of trying to eradicate it, i discovered that it had so penetrated my system that I had no choice but to do a complete system recovery. I have an HP that came with XP, but like many computers that are "bundled" with microsoft software, my system did not come with an actual XP cd, but rather the hard drive contains a "copy" of the xp software. Problem is, my registry got so corrupted that after the system recovery, windows still would'nt load, and I got a black screen with the pop-up that says "windows could not start because the following file is missing or corrupted" windows\system 32\startup......blah blah.. So in looking for advice on how to fix this, everyone keeps telling me that I need to go to the xp recovery console, which of course I can't get to because I have no CD!!!! I called HP and asked them to send me one, but they cant or wont because my computer is old. And microsoft wont help me either, saying they dont give out copies of xp for computers that had it pre-installed!! So what are my options? Call the geek squad? call a "techie friend" who says " dont worry I can fix that" ? or just throw my computer away and buy a new one?? Can anyone help ? thanks
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3 responses

Anna Software
Sep 3, 2009 at 02:34 PM
Hello,

I offer windows recovery disks to reload your operating system. you will need to follow the boot up directions which is also available on my site. Check out:

www.oemsoftwaresource.com

Good luck! Anna
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sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Sep 3, 2009 at 02:35 PM
what is the model of your computer?
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Maidenrules Posts 2 Registration date Wednesday September 2, 2009 Status Member Last seen September 3, 2009
Sep 3, 2009 at 05:48 PM
It is an HP pavillion a250n
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sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Sep 4, 2009 at 09:38 AM
think your best course of action would be to go with Anna Software, your were considering purchasing a set of disks from HP anyway, so its not as if you aren't willing to pay for the disks.

it's either that, or the alternative of finding someone with an xp disk, installing it, trying to register with the coa on your machine, going to hp website, downloading all of the drivers etc from there, then installing these....

easy option would be the first option, all the drivers etc would be on the disk/s
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