File conversion message

Solved/Closed

kat - Sep 23, 2009 at 11:09 AM
rod - Nov 11, 2012 at 07:57 AM

Hello,
I use Microsoft Outlook 2003 for my emails. I cannot open any attachment that comes as a Microsoft Word document. I get the message "File Conversion" select the encoding that makes your document readable.
Nothing works to allow the documents to open, though. I end up sending it to another computer and opening it their with no problem.

Select the encoding that makes your document readable
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4 responses

Answer 1 / 4

Jigs
Oct 28, 2009 at 05:29 AM

Download Microsoft office compatibility pack and install it, you can google this keyword also.

Ji

Lotdoc
Feb 18, 2010 at 10:55 PM

I have office '07 and I am getting the same error messages, "select your encoding" nonsense. What should I do?

Answer 3 / 4

kmaluk
May 24, 2010 at 08:00 PM

Well, I had the same problem.

My pc was trying to open the PDF's with something other than Reader, probably word.

So, you have to change the settings. In Win7, go to

Start>Default Programs

Search for pdf, and associate it with Reader.

Hope it will help you.