Windows xp home edition keeps freezing

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Hello,

When I start up my computer,it gets the windows XP screen and the bar starts loading it, its gets to just before its about to crank right up. Then completely freezes and I cant get past this point, can anyone help me step by step on what to do please :)

1 reply


Dear Toni,

There might have been a probable virus attack on your PC or overloaded hard disk.

If you are unable to access to the settings, it would be advisable to get a new hard drive but you will not be able to get the information that had been saved on it.

You will nevertheless be able to set the inaccessible hard disk as slave and hence get the data saved into it.

Thanks in advance.