Ipod shuffle will not sync [Closed]

Report
-
 maria -
Hello,
When trying to sync my i pod shuffle it says 'cannot sync i pod. The required disk cannot be found' Can someone help with this?

Many thanks

Tracy

2 replies


Dear Tracy,

This could in fact be a problem related to the files that are in your iPod. It might be that there are some files

which are corrupted or the initial location of the files have been changed. Please try transferring the music one

by one to see which file is corrupted and also check whether it's location is still the same or it has been deleted.

A virus infection could cause the location change. Confirm whether there's no virus in it.

Thank you.
Try to turn it off while it is plug in by holding the menu and center botton