Reload loop-possible virus

lovelylady - Nov 2, 2009 at 12:25 PM
 Blocked Profile - Nov 3, 2009 at 06:32 AM

i have an HP laptop running windows xp and nortons 360, when i turn on my computer it open at the safemode screen, no matter what choice i make it will go the windows screen then turn to blue screen which only gives 2-3 secs to review then starts the loop over again. i've pressed f10, no luck, pressed f2 no luck.

my question" do i have viruse or is it something else?

1 response

Blocked Profile
Nov 3, 2009 at 06:32 AM
Dear Sir,

Please enter in safe mode and carry out a system restore through the instructions below:

Start> All Programs> Accessories> System Tools> System Restore

This should solve the problem.

Thanks in advance.