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Reload loop-possible virus

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lovelylady - 2 Nov 2009 à 12:25
 Blocked Profile - 3 Nov 2009 à 06:32
Hello,

i have an HP laptop running windows xp and nortons 360, when i turn on my computer it open at the safemode screen, no matter what choice i make it will go the windows screen then turn to blue screen which only gives 2-3 secs to review then starts the loop over again. i've pressed f10, no luck, pressed f2 no luck.

my question" do i have viruse or is it something else?
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Réponse 1 / 1
Blocked Profile
3 Nov 2009 à 06:32
Dear Sir,

Please enter in safe mode and carry out a system restore through the instructions below:

Start> All Programs> Accessories> System Tools> System Restore

This should solve the problem.

Thanks in advance.

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