IE won't work after Antivirus Sys Pro removal

You are pure awesomeness, Melissa. Thanks a ton for that information - G

I have spent about 2 weeks due to the Antivirus System Pro, and ALL I had to do was uncheck that box?!! THANK YOU!!!!! And here I thought I was pretty tech savvy.

After having my PC (XP SP3) infected by the Av Sys Pro virus, I ran a sweep and quarantined the virus that should have been blocked by the subscription anti-virus application. However after the virus was removed, Internet access was not possible because Port 80 (HTTP), Port 443 (HTTPS), and Port 21 (FTP) were blocked.

The anti-virus software vendor was contacted and this initiated a lot of ‘busy work’ downloading a utility program to capture and upload certain system information. This was accomplished in part by using another PC that had Internet access. The vendor received the information but the only action they initiated was to close the incident. So I initiated a new incident for the same problem, and this seemed unnecessary. Again, I received another request to supply additional information through a capture and upload process. Any message received through the ‘support process’ contained solicitations for fee-based support for the vendor’s experts to resolve my problem. I question why I should pay for support to resolve an issue that in my opinion should have never occurred, and even it did, should have been corrected by the anti-virus software.

So I did a search on the Av Sys Pro virus (with my other PC that had Internet access) and found your solution.

I did the Tools>Internet Options>Connections>LAN Settings and unchecked the Use a proxy server for your LAN box. I now have Internet access! Thank you.

Thank you, thank you, thank you! It was driving me crazy. Appreciate you taking the time to share the information.

You are pure awesome!! thank you for ur.. EVERYTHING!!!!!