update problems with vista Closed

Question

Hello,
I have a hp dv6500 which i used out where there is no internet connection. Recently i connected it to the internet and and it say that it needs updating, so i clicked on the icon and it updated fine. Then it askes me for restart, so i click on button for restart. upon restart windows vista could not restart, even after using the recovery option..
ANY IDEAS????

iveal · Answer

Dear Ezzi,

I will request you have the laptop restored to factory settings 

through the following steps and hence have the problem solved:

https://ccm.net/computing/computers-laptops/1519-restoring-your-hp-laptop-to-factory-settings/

Thanks in advance.

Update problems with vista

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