Update problems with vista

ezzi - Dec 6, 2009 at 04:32 PM
 Blocked Profile - Dec 7, 2009 at 06:34 AM
I have a hp dv6500 which i used out where there is no internet connection. Recently i connected it to the internet and and it say that it needs updating, so i clicked on the icon and it updated fine. Then it askes me for restart, so i click on button for restart. upon restart windows vista could not restart, even after using the recovery option..

1 reply

Blocked Profile
Dec 7, 2009 at 06:34 AM
Dear Ezzi,

I will request you have the laptop restored to factory settings

through the following steps and hence have the problem solved:


Thanks in advance.