Blue screen !!!!Windows xp insperion 6000Closed

Question

Hello,

I'm trying to fix my dad's computer he has a insperion 6000 it's a dell. He has the blue screen it keeps coming up and I'm not able to even load it into safe mode or any other mode. i have a restore cd but it doesn't work I restore his computer about 3 or 4 times already. Is there any way I can get he restore session up.

dist.urbd · Answer

Dear Anna, 

The problem could be coming from the RAM stick 

being faulty, please remove it and place it back 

to see if the problem gets fixed.

Thanks.

Anna_lovely · Answer

Is the Ram stick in the back of the computer?

dist.urbd · Answer

Dear Anna, 

Please open the CPU and you will find the 

RAM stick inside. It is of some 13cm by 2 cm.

If ever you have never done this, please consider 

getting the help of someone for not causing any 

damage to other hardware components. 

Thank you.

Blue screen !!!!Windows xp insperion 6000

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