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Blue screen !!!!Windows xp insperion 6000

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Anna - 1 Jan 2010 à 11:51
 Blocked Profile - 3 Jan 2010 à 01:06
Hello,

I'm trying to fix my dad's computer he has a insperion 6000 it's a dell. He has the blue screen it keeps coming up and I'm not able to even load it into safe mode or any other mode. i have a restore cd but it doesn't work I restore his computer about 3 or 4 times already. Is there any way I can get he restore session up.
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3 responses

Réponse 1 / 3
Blocked Profile
2 Jan 2010 à 02:48
Dear Anna,

The problem could be coming from the RAM stick

being faulty, please remove it and place it back

to see if the problem gets fixed.

Thanks.
Réponse 2 / 3
Anna_lovely Posts 4 Registration date Thursday 31 December 2009 Status Member Last seen 2 January 2010
2 Jan 2010 à 10:13
Is the Ram stick in the back of the computer?
Réponse 3 / 3
Blocked Profile
3 Jan 2010 à 01:06
Dear Anna,

Please open the CPU and you will find the

RAM stick inside. It is of some 13cm by 2 cm.

If ever you have never done this, please consider

getting the help of someone for not causing any

damage to other hardware components.

Thank you.