Blue screen !!!!Windows xp insperion 6000

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Hello,

I'm trying to fix my dad's computer he has a insperion 6000 it's a dell. He has the blue screen it keeps coming up and I'm not able to even load it into safe mode or any other mode. i have a restore cd but it doesn't work I restore his computer about 3 or 4 times already. Is there any way I can get he restore session up.

3 replies


Dear Anna,

The problem could be coming from the RAM stick

being faulty, please remove it and place it back

to see if the problem gets fixed.

Thanks.
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Registration date
Thursday December 31, 2009
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Last seen
January 2, 2010

Is the Ram stick in the back of the computer?

Dear Anna,

Please open the CPU and you will find the

RAM stick inside. It is of some 13cm by 2 cm.

If ever you have never done this, please consider

getting the help of someone for not causing any

damage to other hardware components.

Thank you.