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Removed viruses and now can't get internet

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Lucy - Jan 12, 2010 at 08:43 PM
Dacota920 Posts 45 Registration date Wednesday September 9, 2009 Status Member Last seen August 10, 2010 - Jan 13, 2010 at 04:49 AM
Hello,
I just removed a trogan virus and a rogue adware virus from my computer using Webroot and now I can't get on the internet. We use a cable modum from AT&T and all of the other computer's will connect but my laptop. My laptop has a wireless connection that says it has an excellent connection yet whenever I open up the internet explorer it shows me the "you're connected but cannot connect conect to the internet" message. Please help!
Thank you, Lucy
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Answer 1 / 1
Dacota920 Posts 45 Registration date Wednesday September 9, 2009 Status Member Last seen August 10, 2010 5
Jan 13, 2010 at 04:49 AM
Hello there,
Just download the patch for below given site and run.
https://support.microsoft.com/en-us/help/313222/

Regards
Sarang
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