Email attachment problem

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 swati -
Hello,
When I receive an attachment in my email I have to save it before I can open it. I save it to my desktop. Then I try to open it and it says it cannot find the document. It then tells me to try retpying it and try again. If I open up my word program I can open the file from here.

4 replies


Dear Sir,

This might be a problem that occurred while uploading the attachment. It has not been allowed to upload completely. Still it might be a file under the bat, ocx, exe, com or exe format. These are normally not allowed to be uploaded or downloaded by some email service providers for the simple reason that viruses can be transferred through these type of files.

Thank you.
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