IE and Mozilla thunderbird no longer work

guywhoknowsnothing - Jan 14, 2010 at 12:37 PM
 guywhoknowsnothing - Jan 14, 2010 at 02:56 PM

My computer did an automatic upgrade on wednesday at 3 am. When I awoke and brought my computer to life, I recieved notification that windows malicious software removal tool had removed a Trojan called WinNT.Alureon.d. I also recieved notification that Norton 360 was unable to upload a certain file.(can't recall) I haven't used Norton in sometime and did not renew the subscription and tried to remove it, but not all could be removed (group policy). I had at that time download super anti-spyware and all seemed to be running fine that is until Yesterday.

When I logged in, I could no longer access the internet using IE7, nor could I download my emails using Mozilla Thunderbird. I have 2 computers (work one is screwed up, other is not) so I knew that the internet connection was working. In the afternoon I tried AOL, and it worked!!! So I wondered what is up with this. What has happened, and How do I correct it.

So today, I log onto AOL to check my Business Bulleting board for new posts and want to upload some new product and I can't. I can't browse or make attachments with squirrel mail even. I can't upload pictures to host server. Now I try some downloads of various peoples suggestions. Free Anti virus software etc, and I get blank pages.....going no where.

This is a big, rather undetail report of what has happened here....but I am not very techincally savy, so if people have an idea, please help, but I may need point by point instructions.

Thanks in advance

1 response

Jan 14, 2010 at 02:56 PM
Trying to get this fixed up tonight if possible as need to be able to get my business operational again by morning. Please anyone who knows what to do in this case or what has happened....please respond