Computer speaker problems

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Hello, I'm Nick. My speakers are fully updated and have a sound card. Yet it still doesn't work. It ses I don't have the document of sound. Like for example: I put in an DVD, I open the media but it ses you don't not have the required document: sound. Everything is hooked up, and clean, and updated, and firewalls, and defenders, and everything is perfectly ok except for sound. It ses I need to set an association with document: sound. Also, my speakers where working perfectly fine before this. All of the sudden, BOOM, my speakers stop working. I'm really frustrated. I've been working on the problem for a long long time now. This is my last resort so please help.

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Dear Nick,

Please check whether the specific drivers have been installed and even if they are there, please consider updating them for solving the problem.

Thank you.