I can't even access to the task manager

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 Liz -
Hello,
I have the same problem but I can't access the task manager (ctrl alt del doesn't bring the task manager window). I also tryied f8 and start in safe mode and a blue window appears saying that windows has been shut down to prevent damage!!! PleAse help me!!! How can I fix this???

2 replies


Dear Sir,

Please try pressing CTRL+SHIFT+ESC and if it stills doesn't work, it could be a virus that is causing the trouble. Please carry out a virus and get it removed to have the task manager working.

Thanks in advance.
But how can I remove this virus? My computer doesn't detect anything.