Computer issues after Microsoft Updates

Closed
Report
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
-
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
-
Hello,

I am having a problem with my PC. After a Microsoft Update was performed, my computer shut down and now it won't boot up normally. I get a black screen with different load options and when I try to load in safe mode it will go to a screen that has... Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS... multiple times and freezes on that particular screen. I do not have a recovery CD Rom or new Windows Installation disk, so I was wondering if there is a way to fix this problem without having to use a disk.

Thank you,

Beth

1 reply

Posts
4476
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
August 2, 2020
768
Have your tried option of "Last Known Good Configuration". In theory it should take you back
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010

Yes Rizvisa, I did try that. It just took me back to the same screen and continued to freeze on it.
Posts
4476
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
August 2, 2020
768 >
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010

One suggestion that I have read a lot is to take out battery (presuming its a laptop) and power cord out. Then for minute keep the power button press. then put the power cord back leaving the battery out. Try to see restart
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
>
Posts
4476
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
August 2, 2020

Thank you Rizvisa for responding,

It is actually a PC, desk top.