Computer issues after Microsoft Updates

Closed
Bethany Bodwell
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
- Feb 2, 2010 at 05:24 PM
Bethany Bodwell
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
- Feb 3, 2010 at 09:51 PM
Hello,

I am having a problem with my PC. After a Microsoft Update was performed, my computer shut down and now it won't boot up normally. I get a black screen with different load options and when I try to load in safe mode it will go to a screen that has... Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS... multiple times and freezes on that particular screen. I do not have a recovery CD Rom or new Windows Installation disk, so I was wondering if there is a way to fix this problem without having to use a disk.

Thank you,

Beth

1 reply

rizvisa1
Posts
4479
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
May 5, 2022
769
Feb 2, 2010 at 05:41 PM
Have your tried option of "Last Known Good Configuration". In theory it should take you back
0
Bethany Bodwell
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010

Feb 2, 2010 at 06:03 PM
Yes Rizvisa, I did try that. It just took me back to the same screen and continued to freeze on it.
0
rizvisa1
Posts
4479
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
May 5, 2022
769 > Bethany Bodwell
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010

Feb 2, 2010 at 07:45 PM
One suggestion that I have read a lot is to take out battery (presuming its a laptop) and power cord out. Then for minute keep the power button press. then put the power cord back leaving the battery out. Try to see restart
0
Bethany Bodwell
Posts
3
Registration date
Monday February 1, 2010
Status
Member
Last seen
February 3, 2010
> rizvisa1
Posts
4479
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
May 5, 2022

Feb 3, 2010 at 09:51 PM
Thank you Rizvisa for responding,

It is actually a PC, desk top.
0