After update comp freezes [Closed]

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2
Registration date
Monday April 29, 2013
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Last seen
May 1, 2013
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Posts
2
Registration date
Monday April 29, 2013
Status
Member
Last seen
May 1, 2013
-
2 days ago i updated my dell xps windows vista. and now when i try to turn it on it freezes at the windows loading screen. i have tried the auto repair thing it tells me it cannot fix the problem. i donot have any restore points. and have alot of important files i dont want to loose from wiping it clean. is there anything i can do? also i have sent reports of my problem after the repair tool finished. but i dont kno what that would do since i cant get onto my comp anyway. thanks for the help!

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6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options Menu" options ( if boot menu appears, press "Esc"

key and keep tapping the F8 key)

2) Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and this time select the option

"Safe Mode". Let me know if you are able to boot into "Safe Mode" or "Safe Mode

with Command Prompt".

Good Luck
Posts
2
Registration date
Monday April 29, 2013
Status
Member
Last seen
May 1, 2013

i am able to open the comp with safemode. but now what? i hqvnt tried safemode with comand

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