Keyboard issues

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Hello,

I just bought the Vaio 14" CPPW21FD and am having problems with the keyboard when I'm in an email message. When typing the apostrophe, I get a letter with an accent - must be French. Some other keys do the same thing. I've switched the keyboard's language to several types of English, and the problem continues. This does not happen when I'm in a Word document. What can I do about this?

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Dear Snowball,

Please consider changing the language settings so that you get free of this difficulty.

Thank you.
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