friend I have a problem while installing quick heal antivirous free software becoz while installing it blincks massege that there is worm named silly.gen in my system plz tell me the exact solution thanks in advance
First while starting quick heal installation just after extraction process keep pressing Ctrl + Shift key this will skip the memory test and allow you to proceed with quickheal installation. Then it will detect worm silly in c:\documents and settings\user\csrss.exe and will do a native boot scan and remove csrss.exe files adn you can proceed.
No It works as I Have said. Press Ctrl + Shift key as soon as you start Quick heal installation keep it pressed do not leave until Installation proceeds. After Installation is complete Quick heal will set native boot mode and delete the Worm Silly File.