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2 responses
This happened to me after running Malware Bites to fix a variant of "security-tools" masquerading as avsoft antivirus and Total XP Security (fake virus program polymorphs). AVGFree wasn't able to find the virus, but superantispyware was able to find the avsoft regkey.
Try right mouse clicking and select "Run as" then click the dot for "the following user", enter "Administrator". This worked for me. If this doesn't work for you, the solution below most likely won't work, but you may have luck if you search for solutions to [HKEY_CLASSES_ROOT\exefile\shell\open\command].
The ability to run as administrator showed that the files needed to run the applications are still intact but the malware messed up the security permissions on the user account. I still haven't figured out which security permissions were changed. Permissions on rundll32.exe and and shell32.exe winlogon.exe appear ok.
To get around the problem, I used administrative tools under the administrator account to create a new user account with the ws02 built in permissions. That account works fine on the computer.
If someone knows how to fix the original account permissions, let me know. Good luck. xxxxxxxxxx_inc@hotmail.com
Try right mouse clicking and select "Run as" then click the dot for "the following user", enter "Administrator". This worked for me. If this doesn't work for you, the solution below most likely won't work, but you may have luck if you search for solutions to [HKEY_CLASSES_ROOT\exefile\shell\open\command].
The ability to run as administrator showed that the files needed to run the applications are still intact but the malware messed up the security permissions on the user account. I still haven't figured out which security permissions were changed. Permissions on rundll32.exe and and shell32.exe winlogon.exe appear ok.
To get around the problem, I used administrative tools under the administrator account to create a new user account with the ws02 built in permissions. That account works fine on the computer.
If someone knows how to fix the original account permissions, let me know. Good luck. xxxxxxxxxx_inc@hotmail.com
More info i found for the problem im having...
I went to the control panel looking for anything I could possibly do to solve my problem so i tried to open the security center and the message: C:\WINDOWS\system32\rundll32.exe
Oh and when I try to download a virus scan from the internet the whole 'choose the program you want to use to open this file' thing happens...
I dont know if thatll help or not but hopefully it does.
Thanks
I went to the control panel looking for anything I could possibly do to solve my problem so i tried to open the security center and the message: C:\WINDOWS\system32\rundll32.exe
Oh and when I try to download a virus scan from the internet the whole 'choose the program you want to use to open this file' thing happens...
I dont know if thatll help or not but hopefully it does.
Thanks