Computer is getting "open with" message
Closed
fred1978
-
Mar 11, 2010 at 10:04 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 11, 2010 at 04:06 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 11, 2010 at 04:06 PM
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1 response
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,176
Mar 11, 2010 at 04:06 PM
Mar 11, 2010 at 04:06 PM
Hello Fred,
Your daughter's computer seems to be infected with a virus. Which one? That leaves to be determined.
I first suggest that a full system scan be perfomed with the present antivirus application.
If this does not resolve the problem, we would need to know the processes presently running on the machine as well as the registry entries susceptible of hiding malware. To do this, please download to her desktop and install Hyjackthis. From the welcome page, request a scan and save a log. Copy the log and paste it here.
Here is the link to Hyjackthis:
http://free.antivirus.com/hijackthis/
If the first option worked, please let us know.
Best regards
Your daughter's computer seems to be infected with a virus. Which one? That leaves to be determined.
I first suggest that a full system scan be perfomed with the present antivirus application.
If this does not resolve the problem, we would need to know the processes presently running on the machine as well as the registry entries susceptible of hiding malware. To do this, please download to her desktop and install Hyjackthis. From the welcome page, request a scan and save a log. Copy the log and paste it here.
Here is the link to Hyjackthis:
http://free.antivirus.com/hijackthis/
If the first option worked, please let us know.
Best regards