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Vin
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Mar 11, 2010 at 03:21 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 12, 2010 at 03:26 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 12, 2010 at 03:26 PM
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3 responses
Ambucias
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47356
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Monday February 1, 2010
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Mar 11, 2010 at 04:34 PM
Mar 11, 2010 at 04:34 PM
Hello Vin
Can you reboot in safe mode with net working? If the answer is yes, we are on the way to a solution.
Best regards
Can you reboot in safe mode with net working? If the answer is yes, we are on the way to a solution.
Best regards
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,172
Mar 11, 2010 at 05:01 PM
Mar 11, 2010 at 05:01 PM
You are probably the victim of a rogue virus.
You are lucky you can get into safe mode with net working because now you can download even if you are in safe mode.
Before we can do anything we must first end the processes that belong to Security Tool so that it does not interfere with the cleaning procedure. To do this, download the following file to your Desktop.
https://download.bleepingcomputer.com/grinler/rkill.com
You should now see a window that shows all of your desktop icons, including the rkill.com program. Now double-click on the rkill.com in order to automatically attempt to stop any processes associated with the virus, Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning.
Do not reboot your computer after running rkill as the malware programs will start again.
Download Malwarebyte to your desktop:
Do not reboot your computer after running rkill as the malware programs will start again.
.When the file has finished downloading, look on your desktop for mbam-setup.exe and right-click on it and select Rename. The title of the program will now have a blinking cursor where you can edit the name. Please change the name of the program to Explorer.exe.
After you rename the mbam-setup.exe to Explorer.exe, close all your programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named Explorer.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing and is at the last screen, make sure you uncheck both of the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware check boxes. Then click on the Finish button. If Malwarebytes' prompts you to reboot, please do not do so.
Bingo!
Let me know it worked for you.
Regards
You are lucky you can get into safe mode with net working because now you can download even if you are in safe mode.
Before we can do anything we must first end the processes that belong to Security Tool so that it does not interfere with the cleaning procedure. To do this, download the following file to your Desktop.
https://download.bleepingcomputer.com/grinler/rkill.com
You should now see a window that shows all of your desktop icons, including the rkill.com program. Now double-click on the rkill.com in order to automatically attempt to stop any processes associated with the virus, Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning.
Do not reboot your computer after running rkill as the malware programs will start again.
Download Malwarebyte to your desktop:
Do not reboot your computer after running rkill as the malware programs will start again.
.When the file has finished downloading, look on your desktop for mbam-setup.exe and right-click on it and select Rename. The title of the program will now have a blinking cursor where you can edit the name. Please change the name of the program to Explorer.exe.
After you rename the mbam-setup.exe to Explorer.exe, close all your programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named Explorer.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing and is at the last screen, make sure you uncheck both of the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware check boxes. Then click on the Finish button. If Malwarebytes' prompts you to reboot, please do not do so.
Bingo!
Let me know it worked for you.
Regards
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,172
Mar 12, 2010 at 03:26 PM
Mar 12, 2010 at 03:26 PM
Which programme are you talking about? The rogue killer or Malwarebyte?
Malwarebyte you can download on any computer, mind you I never recommend keeping Malwarebyte as an antimalware application on a computer for it may interfere with some regular antivirus applications.
There is no need to run MBAM in safe mode but your sick computer...
Remember, do not reboot the sick machine after running RKill.
Malwarebyte you can download on any computer, mind you I never recommend keeping Malwarebyte as an antimalware application on a computer for it may interfere with some regular antivirus applications.
There is no need to run MBAM in safe mode but your sick computer...
Remember, do not reboot the sick machine after running RKill.
Mar 11, 2010 at 04:41 PM
thank u for ur reply,
yes i am able to reboot and restart in safe mode with net working..
what is this thing? i never had such a problem before..