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Vin - Mar 11, 2010 at 03:21 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 12, 2010 at 03:26 PM
Hello,
I got infected with something that shows a small window which has porn and say to delete banner send sms.. it also does not allow me access the internet i.e i am not able to load any of my internet browsers (IE and firefox).
Many of my programme are blocked as well i tried to use team viewer so my computer tech can have a look at it remotely however it failed to load. CTRL + ALT + DEL does not seem to work either. however skype does work.

i dont know what to do.. any help would be highly appreciate.

help me

3 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,253
Mar 11, 2010 at 04:34 PM
Hello Vin

Can you reboot in safe mode with net working? If the answer is yes, we are on the way to a solution.

Best regards
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hey,
thank u for ur reply,

yes i am able to reboot and restart in safe mode with net working..

what is this thing? i never had such a problem before..
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,253
Mar 11, 2010 at 05:01 PM
You are probably the victim of a rogue virus.

You are lucky you can get into safe mode with net working because now you can download even if you are in safe mode.

Before we can do anything we must first end the processes that belong to Security Tool so that it does not interfere with the cleaning procedure. To do this, download the following file to your Desktop.

https://download.bleepingcomputer.com/grinler/rkill.com

You should now see a window that shows all of your desktop icons, including the rkill.com program. Now double-click on the rkill.com in order to automatically attempt to stop any processes associated with the virus, Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning.

Do not reboot your computer after running rkill as the malware programs will start again.

Download Malwarebyte to your desktop:

Do not reboot your computer after running rkill as the malware programs will start again.

.When the file has finished downloading, look on your desktop for mbam-setup.exe and right-click on it and select Rename. The title of the program will now have a blinking cursor where you can edit the name. Please change the name of the program to Explorer.exe.


After you rename the mbam-setup.exe to Explorer.exe, close all your programs and Windows on your computer, including this one.


Double-click on the icon on your desktop named Explorer.exe. This will start the installation of MBAM onto your computer.


When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing and is at the last screen, make sure you uncheck both of the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware check boxes. Then click on the Finish button. If Malwarebytes' prompts you to reboot, please do not do so.

Bingo!

Let me know it worked for you.

Regards
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Thank You,

I shall try what u have said and let u know what happens.
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a quick question if i had another pc which is virus free and download the programme on it.. would it work of do i need to run the pc on safe mode..
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,253
Mar 12, 2010 at 03:26 PM
Which programme are you talking about? The rogue killer or Malwarebyte?

Malwarebyte you can download on any computer, mind you I never recommend keeping Malwarebyte as an antimalware application on a computer for it may interfere with some regular antivirus applications.

There is no need to run MBAM in safe mode but your sick computer...

Remember, do not reboot the sick machine after running RKill.
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