Startproblems Acer Aspire One A150

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acernewbe Posts 1 Registration date Sunday March 14, 2010 Status Member Last seen March 14, 2010 - Mar 14, 2010 at 04:39 PM
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Mar 16, 2010 at 02:03 AM
Hello,
My daughters Acer Aspire One wont start windows.
The screen goes black and a message comes: Windows wouldnt start because following file is missing or damaged. <Windows-root>\system32\ntoskrn.exe.

How can i get the file into the computer again ?

For about six months ago (computer only one month old) there was a similar problem with a dll file suddenly missing. I talked to Acer support and they couldnt help me, they said that it must be a problem with windows and that i had to reinstall windows. I reinstalled ( and lost 500 of my daughters photos ) windows xp with an older version of xp professional that i had from before. Can anyone help me ore should i order a disc from Acer with xp as it was when it was delivered ?
Can i prevent this from happening in the future ? or is it so unstabile ?

1 reply

closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,109
Mar 16, 2010 at 02:03 AM
H i there,

If you formatted the laptop with windows cd last time use same cd and make a system repair of it,boot from the cd and select repair,instructions are given on link below ,you can follow them for more help:

https://ccm.net/faq/516-repairing-windows-xp-using-cd-installation

Thanks
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