«Error oxc00000e9» startup problem.

AhhhHelpp! - Mar 28, 2010 at 04:24 PM
 niceville - Aug 17, 2010 at 09:30 AM
Basically I randomly have started getting this error called error oxc00000e9 which says 'Windows failed to start up. A recent hardware or software change might be the cause. To fix the problem:' ect.

Under that is says 'File: /windows/system32/config/system'

So i do what it tells me to do, insert the vista disc and start the computer.

After that it says 'press any key to boot from CD/DVD drive' so i do so.

After that it says 'loading windows files'

After that is says '(C) Microsoft Coporation with the green bars going from left to right.

And after that it just goes black, dosnt turn off just goes black and it dosnt change.

Thanks in advance :]

3 replies

closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,108
Mar 29, 2010 at 08:58 AM
Hi there,

Unplug all devices attached o it except mouse and keyboard then reboot from installation cd and proceed with repair.

I had the same problem, it was the dongle for my wireless keyboard which interferred with Updates. Unplug added equipment, do Update computer without the wireless dongle and then plug it, or other added equipment back in. This should fix your problem
Hi there:

We had the same issues and found that if you are using a wireless keyboard and mouse that you may have to unplug/remove the usb dongle, allow the updates and then replug/install the usb dongle.

Windows 7 will then update and install drivers for the keyboard and mouse.

Note: you may need to install a wired keyboard/mouse to complete the updates to window 7 prior to reinstalling the wireless devices.