Windows Defender... Error?

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JCDenton
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- May 4, 2010 at 12:03 PM
 piacenza-rigore - May 30, 2010 at 06:58 AM
About every hour, a dialog box pops up saying "Window Defender has finished downloading the update. Please click OK to finish the updating process." Why does it keep popping up, and is there a way I can fix it? I have AVG, but I think this message started before I downloaded the AVG Anti-virus.

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Ambucias
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May 4, 2010 at 05:15 PM
Hi,

If you received my previous message, please ignore it.

Please follow the following procedure carefully and to the letter.

You have a rogue virus Trojan Horse which is self protective, thus it will prevent any antivirus from fonctionning.

You must kill the processes which the virus is presently running. If you don't it will keep reproducing the files for ever.

To kill the processes:

1. Download to your desktop and run Rogue Kill:

https://download.bleepingcomputer.com/grinler/rkill.com

2. You should now see a window that shows all of your desktop icons, including the rkill.com program.

3. Double-click on the rkill.com in order to automatically attempt to stop any processes associated with the Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step.

If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the Horse when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the processes . So, please try running Rkill until malware is no longer running.

As a matter of a fact, if you get messages, it is a sign that the virus is agonizing with excrutiating pain, so you can just grin while it is suffering!:)))

Please, DO NOT REBOOT your computer or the processes will come back to haunt you!

Download to your desktop Malwarebyte.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Once on your desktop, we must still outwit the virus.

Right click on the MBAM icon and click on rename. Rename it kioskea.exe.

Install Malwarebyte and launch it. From the second tab, update it.

Pretty please, request a FULL system scan which should take more than hour. Once the scan is finish, delete all of item that were found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

(Malwarebyte may reboot your computer, don't be alarmed. Should it happened, relaunch Malwarebyte to complete the FULL scan)

Once all this is completed, I always suggest to delete Malwarebyte as some people have reported that it may interfere with other antivirus applications.

Please let me know how it worked for you.

Good luck
1
THANK YOU for this post! I have been going crazy with the "Window Defender has finished downloading the Update" message over the past couple weeks. I followed your instructions using full Malwarebyte scan which found 132 viruses. Once re-booted I ran a simple scan and found 6 more viruses (Trojan). I then ran a 2nd full scan to ensure my system was clean. I haven't received had an error message in over 24 hours now. Yay! Thank you again!!!
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Ambucias
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May 9, 2010 at 04:50 AM
Hello,

Thank you for your feedback. 132 viruses wow! Please remember to create the new restore point.

Victoria is a beautiful city.
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piacenza-rigore
May 30, 2010 at 06:58 AM
yes indeed THANK YOU!!!! I followed your intructions two days ago en I haven't had a pop-up ever since!
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