My vista will play some cds but not others
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- My vista will play some cds but not others
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rubrami281
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Tuesday September 30, 2008
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Nov 9, 2008 at 09:55 PM
Nov 9, 2008 at 09:55 PM
Try the following, C if that helps.........
Problem: Cannot read information on a CD or DVD.
a. Check all the cables, monitor, keyboard and mouse functionality.
b. Remove the disk and try to clean it with a commercial cleaning fluid or a clean damp cloth.
c. Try to clean the disk drive with a disk cleaning CD or DVD.
d. Try MS-DOS to copy the files from the CD or DVD.
i. Click on Start->Run->Cmd (to start MS-DOS)
ii. Type the command xcopy D:\*.* C:\cdcopy\*.* /v /e (D:\ is the CD/DVD disk drive and C:\ the hard disk drive.)
iii. Stop or Exit from all other applications that maybe taking up too much virtual memory or CPU.
iv. Restart the computer and try again.
v. Restart in safe mode.
vi. Switch the disk drive controller to DMA mode following https://support.microsoft.com/en-us/help/310751/
vii. For DVDs, unplug any cables that may be connected to the video outputs of the computer.
viii. Update the DVD driver with the latest version of software from the manufacturer's website.
ix. Check that the sound card is compatible with the computer and use a DVD decoder for the drive.
x. For DVDs, reduce the color depth, resolution and refresh rate using the Control Panel->Display options
xi. Exit Microsoft meeting if it is running on the computer.
Problem: Cannot read information on a CD or DVD.
a. Check all the cables, monitor, keyboard and mouse functionality.
b. Remove the disk and try to clean it with a commercial cleaning fluid or a clean damp cloth.
c. Try to clean the disk drive with a disk cleaning CD or DVD.
d. Try MS-DOS to copy the files from the CD or DVD.
i. Click on Start->Run->Cmd (to start MS-DOS)
ii. Type the command xcopy D:\*.* C:\cdcopy\*.* /v /e (D:\ is the CD/DVD disk drive and C:\ the hard disk drive.)
iii. Stop or Exit from all other applications that maybe taking up too much virtual memory or CPU.
iv. Restart the computer and try again.
v. Restart in safe mode.
vi. Switch the disk drive controller to DMA mode following https://support.microsoft.com/en-us/help/310751/
vii. For DVDs, unplug any cables that may be connected to the video outputs of the computer.
viii. Update the DVD driver with the latest version of software from the manufacturer's website.
ix. Check that the sound card is compatible with the computer and use a DVD decoder for the drive.
x. For DVDs, reduce the color depth, resolution and refresh rate using the Control Panel->Display options
xi. Exit Microsoft meeting if it is running on the computer.
rubrami281
Posts
164
Registration date
Tuesday September 30, 2008
Status
Member
Last seen
February 3, 2009
104
Nov 10, 2008 at 12:25 PM
Nov 10, 2008 at 12:25 PM
Sorry, try the following, C if this helps.............
Optical Media Failures in Vista
Problems included optical media issues, optical drive malfunctions and corruption on the files that were being written. Focus errors, Heating errors and buffer "underrun' are some of the reasons for these problems. Also, ATAPI devices with non-optimal connections may have contributed to these difficulties in Optical drive functionality. Firmware that is not compatible with Vista operating system (Microsoft calls it "outdated software" ïŠ) may have contributed to the failure of these Write applications. The following steps are recommended:
1. Use high quality optical media that is recommended by the drive manufacturer.
2. Use a DVD-R instead of a DVD-RW
3. Store media safely in a cool and dark place.
4. Use the lowest speed to write to the CD or DVD
5. Make sure that the 'buffer underrun" feature is ON
6. Check that the jumper settings on the drives are correct
7. If you are using ATAPI drives, make sure that the cable you use is 80-pin Ultra DMA 100/133.
8. Update the drive with the latest firmware
Optical Media Failures in Vista
Problems included optical media issues, optical drive malfunctions and corruption on the files that were being written. Focus errors, Heating errors and buffer "underrun' are some of the reasons for these problems. Also, ATAPI devices with non-optimal connections may have contributed to these difficulties in Optical drive functionality. Firmware that is not compatible with Vista operating system (Microsoft calls it "outdated software" ïŠ) may have contributed to the failure of these Write applications. The following steps are recommended:
1. Use high quality optical media that is recommended by the drive manufacturer.
2. Use a DVD-R instead of a DVD-RW
3. Store media safely in a cool and dark place.
4. Use the lowest speed to write to the CD or DVD
5. Make sure that the 'buffer underrun" feature is ON
6. Check that the jumper settings on the drives are correct
7. If you are using ATAPI drives, make sure that the cable you use is 80-pin Ultra DMA 100/133.
8. Update the drive with the latest firmware
Nov 10, 2008 at 09:26 AM