IE cannot display the web page
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Jun 11, 2010 at 11:55 PM
krishnashrestha7 Posts 10 Registration date Wednesday June 9, 2010 Status Member Last seen June 12, 2010 - Jun 12, 2010 at 12:09 AM
krishnashrestha7 Posts 10 Registration date Wednesday June 9, 2010 Status Member Last seen June 12, 2010 - Jun 12, 2010 at 12:09 AM
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krishnashrestha7
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10
Registration date
Wednesday June 9, 2010
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Last seen
June 12, 2010
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Jun 12, 2010 at 12:09 AM
Jun 12, 2010 at 12:09 AM
I was also having the same problem in my 32-bit Windows Vista . Then I tried these steps and it started working .
Try using the following steps:
Response 1:
First try this:
Click on Start, click Run, and then type devmgmt.msc and click OK
On the View menu click on Show hidden devices
Browse to Non-Plug and Play Drivers and click the + sign to the left, you should see something like TDSSserv.sys in that list.
Highlight that driver and right click on it and select DISABLE - NOT uninstall.
Now RESTART your computer.
If that did not work go start > run type cmd and press enter or ok.
type ipconfig /flushdns (The space between g and / is needed)
Then press Enter, type Exit, press Enter again, Try to connect to the internet.
If that did not work Probably because the winsocks are damaged. This is microsofts method for repairing them.
Step 1
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In Registry Editor, locate the following keys, right-click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
4. When you are prompted to confirm the deletion, click Yes.
Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
Step 2 Install TCP/IP
1. Right-click the network connection, and then click Properties.
2. Click Install.
3. Click Protocol, and then click Add.
4. Click Have Disk.
5. Type C:\Windows\inf and then click OK.
6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
Normally you do not need to go any further than this...Restart the computer and try to get online.
If Internet Protocol (TCP/IP) does not appear, follow these steps:
1. Click Start, and then click Search.
2. In the Search Companion pane, click More advanced options.
3. Click to select the following three check boxes:
a. Search system folders
b. Search hidden files and folders
c. Search subfolders
4. In the All or part of the file name box, type nettcpip.inf, and then click Search.
5. In the results pane, right-click Nettcpip.inf, and then click Install.
6. Restart the computer.
Please download Malwarebytes' Anti-Malware from one of these sites:
MalwareBytes1
MalwareBytes2
1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.
Please download and install the latest version of HijackThis v2.0.2:
Download the "HijackThis" Installer from this link:
Hijack This
1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
If you have trouble installing or running MalwareBytes or Hijack This do the following:
If you got them downloaded rename the setup file then try installing them again.
Right click the mbam-setup.exe file> click rename> rename it something.exe then try to run it. If it installed but will not run navigate to this folder:
C:\Programs Files\Malwarebytes' AntiMalware
Rename the mbam.exe file then try to run it again, if still no luck rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again.
For Hijack This rename the Hijack This.exe file to something else and try installing it again.
If renaming did not help you can download malwarebytes and Hijack This to a cd or usb jump drive from an uninfected computer then run them on the infected computer.
response 3:
Once you get SDFix downloaded go offline and turn of your antivirus and any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log.
Download SDFix.exe and save it to your Desktop.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re-enable the protection again afterwards before connecting to the Internet.
1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
2. Open the c:\SDFix folder and double click RunThis.cmd to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
3. Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt
And your problem will be solved .
Try using the following steps:
Response 1:
First try this:
Click on Start, click Run, and then type devmgmt.msc and click OK
On the View menu click on Show hidden devices
Browse to Non-Plug and Play Drivers and click the + sign to the left, you should see something like TDSSserv.sys in that list.
Highlight that driver and right click on it and select DISABLE - NOT uninstall.
Now RESTART your computer.
If that did not work go start > run type cmd and press enter or ok.
type ipconfig /flushdns (The space between g and / is needed)
Then press Enter, type Exit, press Enter again, Try to connect to the internet.
If that did not work Probably because the winsocks are damaged. This is microsofts method for repairing them.
Step 1
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In Registry Editor, locate the following keys, right-click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
4. When you are prompted to confirm the deletion, click Yes.
Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
Step 2 Install TCP/IP
1. Right-click the network connection, and then click Properties.
2. Click Install.
3. Click Protocol, and then click Add.
4. Click Have Disk.
5. Type C:\Windows\inf and then click OK.
6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
Normally you do not need to go any further than this...Restart the computer and try to get online.
If Internet Protocol (TCP/IP) does not appear, follow these steps:
1. Click Start, and then click Search.
2. In the Search Companion pane, click More advanced options.
3. Click to select the following three check boxes:
a. Search system folders
b. Search hidden files and folders
c. Search subfolders
4. In the All or part of the file name box, type nettcpip.inf, and then click Search.
5. In the results pane, right-click Nettcpip.inf, and then click Install.
6. Restart the computer.
Please download Malwarebytes' Anti-Malware from one of these sites:
MalwareBytes1
MalwareBytes2
1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.
Please download and install the latest version of HijackThis v2.0.2:
Download the "HijackThis" Installer from this link:
Hijack This
1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
If you have trouble installing or running MalwareBytes or Hijack This do the following:
If you got them downloaded rename the setup file then try installing them again.
Right click the mbam-setup.exe file> click rename> rename it something.exe then try to run it. If it installed but will not run navigate to this folder:
C:\Programs Files\Malwarebytes' AntiMalware
Rename the mbam.exe file then try to run it again, if still no luck rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again.
For Hijack This rename the Hijack This.exe file to something else and try installing it again.
If renaming did not help you can download malwarebytes and Hijack This to a cd or usb jump drive from an uninfected computer then run them on the infected computer.
response 3:
Once you get SDFix downloaded go offline and turn of your antivirus and any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log.
Download SDFix.exe and save it to your Desktop.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re-enable the protection again afterwards before connecting to the Internet.
1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
2. Open the c:\SDFix folder and double click RunThis.cmd to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
3. Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt
And your problem will be solved .
