Dell lap top

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liz - Jun 27, 2010 at 02:08 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 27, 2010 at 05:17 PM
Hello,
my dell lap top stopped workin on me at first it turned on with differant color lines on the screen then it went grey now black when i start it up i hear the things working and running inside but i cant see anything on the screen! is there anyone that can help me step by step on how to fix this problem. or take it apart please.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jun 27, 2010 at 05:17 PM
Please don't attempt to take it apart. There is little or nothing you can do to fix anything inside the laptop.

What you might do is connect an external monitor to the laptop to see if the problem is with the laptop screen or the video chip. There should be a PF key that activates the external monitor port.

Good Luck
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