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Dell Inspiron Laptop shuts down

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belle - Jul 2, 2010 at 06:54 AM
 belle - Jul 30, 2010 at 09:52 PM
Hello,

My Dell Inspiron Laptop shuts down whenever i open online videos. At first i thought i was having the problem only in youtube videos but it also happens in other sites. It only shuts down when you open an online video like in youtube. I think it's almost a month when i had this brand new with no problem at all then just last week i started experiencing this. By the way it's on Windows 7. Can you help me please?
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2 responses

Answer 1 / 2
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Jul 2, 2010 at 09:13 AM
Hi there,

When loading those websites for video ,is the temperature normal or overheated?please confirm.

Thanks
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Answer 2 / 2
belle
Jul 30, 2010 at 09:52 PM
Thank you for the reply! but i don't think it's because of the temperature. Even just as I turn it on and then go to the website immediately it still hangs up. It doesn't literally shuts down because I can there is still power (the power indicator is still lighted) but there is no display at all and even sound. So I have to restart it by pressing the power button.
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