Dell Inspiron Laptop shuts down

 belle -

My Dell Inspiron Laptop shuts down whenever i open online videos. At first i thought i was having the problem only in youtube videos but it also happens in other sites. It only shuts down when you open an online video like in youtube. I think it's almost a month when i had this brand new with no problem at all then just last week i started experiencing this. By the way it's on Windows 7. Can you help me please?

2 replies

Registration date
Friday May 15, 2009
Last seen
October 7, 2010
Hi there,

When loading those websites for video ,is the temperature normal or overheated?please confirm.

Thank you for the reply! but i don't think it's because of the temperature. Even just as I turn it on and then go to the website immediately it still hangs up. It doesn't literally shuts down because I can there is still power (the power indicator is still lighted) but there is no display at all and even sound. So I have to restart it by pressing the power button.