video is horrible in i tunes Closed

Question

Hello,  

When I go to itunes store and try to play trailer to movie, the screen is nothing but a bunch of lines. Audio is fine, but video is horrible. I tried deleting i tunes and re-loading with the same results .  if I watch trailer in real player, same thing. if I go to you tube, no problem watching video. Email attachments are fine when watching video.

John 

Configuration: Windows XP / Safari 533.4

ash_perez01 · Answer

Dear John, 

The videos might not be in the right supported format. Please  have them converted in t he appropriate format to get the problem solved. 

Thank you.

Video is horrible in i tunes

1 response

Similar discussions

Subscribe To Our Newsletter!