Virus wont let me run any programs [Solved/Closed]

ginghung - Jul 5, 2010 at 10:34 PM - Latest reply:  Happyman
- Oct 27, 2013 at 02:45 AM
Hello,

ok I have a huge problem where this virus downloaded it self to my computer when I accidently clicked on a pop up. So now it wants to buy this anti virus called AV virus suite and it will not let me do anything not even ctrl alt delete, msconfig, command prompt anything that tries to get rid of the virus and if I do than it will tell me "this file is infected use anti virus program to delete it" thats when AV suite pops up and tell me to buy it.. What should I do? My avast anti virus cant even detect it

See more 

18 replies

Best answer
3
Thank you
Hello

Here is how to get rid of this scam rogue virus designed to get to your credit card account and it is a good thing you did not fall for it.

Please follow the following procedure carefully and to the letter.

You have a rogue virus Trojan Horse which is self protective, thus it will prevent any antivirus from fonctionning.

You must kill the processes which the virus is presently running. If you don't it will keep reproducing the files for ever.

To kill the processes:

Boot in safe mode with networking.

1. Download to your desktop and run Rogue Kill:

http://download.bleepingcomputer.com/grinler/rkill.com

2. You should now see a window that shows all of your desktop icons, including the rkill.com program.

3. Double-click on the rkill.com in order to automatically attempt to stop any processes associated with the Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step.

If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the Horse when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the processes . So, please try running Rkill until malware is no longer running.

As a matter of a fact, if you get messages, it is a sign that the virus is agonizing with excrutiating pain, so you can just grin while it is suffering!:)))

Please, DO NOT REBOOT your computer or the processes will come back to haunt you!

Download to your desktop Malwarebyte.

http://ccm.net/download/download-105-malwarebytes-anti-malware

Once on your desktop, we must still outwit the virus.

Right click on the MBAM icon and click on rename. Rename it kioskea.exe.

Install Malwarebyte and launch it. From the second tab, update it.

Pretty please, request a FULL system scan which should take more than hour. Once the scan is finish, delete all of item that were found.

It is very important that you let Malwarebyte run for as long as it takes, in some cases the creators of Malwarebyte suggest that you go do something like watch a rerun of "Gone with the Wind" or read Tolstoy's "War and Peace".

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

(Malwarebyte may reboot your computer, don't be alarmed. Should it happened, relaunch Malwarebyte to complete the FULL scan)

Once all this is completed, I always suggest to delete Malwarebyte as some people have reported that it may interfere with other antivirus applications.

Please let us know about the results or I may throw a curse on your system which will cause to bark all the time.:)))




Hello if you still cant get to your internet please do this to get it back on as the Rouge Trojan may turned it on to stop you getting access to the internet to download anything from it.....

Removing proxy settings will allow you to properly connect to the Notre Dame network which does not require a proxy.

1. Open Internet Explorer
2. Click on the "Tools" menu at the top of the screen and select "Internet Options".
3. Click on the "Connections" tab and then the "LAN Settings" button near the bottom.
1.
4. In the next window, uncheck the box labled "Use a proxy server for your..." Local Area Network and then click "OK".


# Under the Safari menu go to Preferences.
# Click on the Advanced tab.
# Click the Change Settings button.
# In the Select a Proxy Server to Configure box make sure that all boxes are UNCHECKED.
# Click the red circle in the Network box to close it.
# Click the red circle in the Preferences box to closeit.


This should disable proxy settings in Safari. If you have any questions please contact us on here for more help.

as I had this one but under a different name is was called AV security suit 2010

Best regards,

Thank you, Gervarod 3

Something to say? Add comment

CCM has helped 1724 users this month

so far so good with me... and here I thought all hope was lost...thanks =)
Ambucias 53135 Posts Monday February 1, 2010Registration dateModeratorStatus July 13, 2018 Last seen - Aug 2, 2010 at 03:53 PM
Hello ZOMBI3

Gervarod is little genius disguised in a Koala skin.

Just pay to the next
yes Aussie's have brains too folks
Dear sir, not even the rkill works for me neither
Tyvm, rkill worked perfectly, virus getting removed now with hitman pro and malwarebytes. GJ mate.
kristain 70 Posts Friday March 12, 2010Registration date May 30, 2011 Last seen - Jul 6, 2010 at 06:29 AM
0
Thank you
* Download and install Malwarebytes' Anti-malware.
http://www.iyogi.ca/virus-removal-support/ad-aware-support.html
* Restart your computer and press "F8" repeatedly before you see the Windows logo. This will bring you to the Windows Advanced Options Menu.
* Scroll down the menu and select "Safe Mode" to log into Windows Safe Mode.
* Launch your antivirus program. Perform a full system scan and delete all malicious files.
* Launch Malwarebytes' anti-malware and click the "Perform quick scan" radio button. Click "Scan." Malwarebytes will scan the system for malicious malware.
* Click "OK" when the scan is complete, then click "Show scan results." Place a check on all the detected malware and click "Remove selected." Malwarebyte's will remove all detected malware.
* Restart your computer normally to complete the process.
Gervarod 306 Posts Saturday March 27, 2010Registration date June 8, 2014 Last seen - Jul 6, 2010 at 12:37 PM
0
Thank you
hello ginghung is your problem been fixed if not pleas reply back for help on this forum just click on Add comment and you will get a reply back from one of use.

Regards, Gervarod
i have a virus like that on my laptopbut now I can't even connect to the internet and my computer will still connect helpppp
now it wont even load , n I can't back it up D:
Gervarod 306 Posts Saturday March 27, 2010Registration date June 8, 2014 Last seen - Jul 25, 2010 at 09:59 AM
well maybe try to get another computer or laptop and download the files from there to then burn them to a CD and then install them on your infected computer
Dear sir, I've been trying to do what you say for a while now, but not even the rkill works.... what am I suppose to do?
Dear sir, not even the rkill works for me....what can I possibly do??
Ambucias 53135 Posts Monday February 1, 2010Registration dateModeratorStatus July 13, 2018 Last seen - Aug 7, 2010 at 05:21 AM
0
Thank you
Hello Iceman alias Jarhead,

1. Restart your computer. As your computer restarts but before Windows launches, tap "F8" key constantly. Use the arrow keys to highlight the "Safe Mode with Networking" option

2. Open Internet Explorer. Click on the Tools menu and then select internet options.

3. In the the Internet Options window click on the Connections tab. Then click on the LAN settings button.

4. Now you will see Local Area Network (LAN) settings window. Uncheck the checkbox labeled Use a proxy server for your LAN under the Proxy Server section and press OK.

Now you should be able to download and run RKill and follow the remainder of Gervarod's solution.

Good luck
0
Thank you
Goto Start menu-Run.And then type in Cmd.exe incase ya don't know the first procedure.
Then type c:
then cd\
and dir/a:h "to check for the hiden files" or dir/a/s
then the appeared files, incase they are under "filename.exe"
then type "type filename.exe"
if return code is staring with following "MZE" then it is a virus......
So, destruction now__________
1."attrib filename.exe -s -r -h -a /s"
2.erase /q/s/f filename.exe
3. Okay find out the rest, but the best on the table.