Dell Inspiron 1420 will not recognize dvd+r

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It will however, recognize blank cd's and allow me to burn them, but when I click "burn to disc" it will pops the door open, and says "please insert a disc" (I already have the DVD+R in the computer).

What gives?? I need to unload a ton of pictures off of my computer.

1 reply

Dear Carebear,

Please consider cleaning out the lens in order to get the problem fixed.

Thanks in advance.