new lpatop not connecting to the router Solved/Closed

Question

Hello, 
i have a Dell inspiron and a desk top  with windows xp connected to links router  and working fine . i bought a new gateway laptop with windows 7 and the internet connections worked well in my brothers house. We came back to our house Ican see mine router as well as our nieghbours connections. But When I try to connect it would not connect and comes out with some messge as either your router is not plugged or some other message. Please I need help. How to connect to the router.

jack4rall · Answer

Hi, 

try this 1 

Click on "Start"-->in search box, type services.msc and press "Enter". 

At the right side, search for the service named "DHCP client"--> double click on it. 

Set startup type as "Automatic" and then click on "Start" --->click on OK. 

Note: If its already started, then Click on "Stop" and then "Start". 

Then scroll down  for the service named "Wireless Zero Configuration" --> double  

click on it. 

Set startup type as "Automatic" and then click on "Start". 

Note: If its already started, then Click on "Stop" and then "Start".

vijaya · Answer

I tried your suggestion. when I scroll dwon I cannot see any wirless czero configuratin. I only have wired connection. I clicked on it and did get result. 
I even tried with my ethernet it can see my router and cannot connect. It comes out with an error- wireless adaptor or access point error.
My inspiron setting for wirless has WEP and my new laptop have WAP/802.1
please help or else should ask for technical help.

dawooddoe · Answer

Disable wireless encryption on wireless router temporary, test to connect to wireless network again, see whether it works. Afraid it's caused by wrong encryption key. 

Anyway, in order for your laptop to work, the wireless adapter setting on laptop must match the setting on wireless router, if not it won't work. 

If you need more helps, can take a look on this window 7 wireless adapter configuration example, hope able to help.

jack4rall · Answer

Check your SID and the security key. Also check your firewall.

vijaya · Answer

Hi, 
It worked. When I tried to configure my router and laptop to the same encritption, SID and configuration it got connected. (becuase my brother's router configuration was in the laptop because I used it there). Thank you so much for your help.

New lpatop not connecting to the router

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