My new computer will not recognize my printer

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My new laptop with a windows 7 64 bit will not recognize my HP photosmart all in one C6180 printer . How do I solve this issue.


2 replies

Have you tried this page;

everything to solve the iisue you're having is there, if you continue having problems after downloading the software for Win7 for your new laptop let me know
Thank you

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uninstall printer then go to start , control panel, printer and faxes and make sure that the printer is not there.If it is just delete it there. Then reinstall and that should work. Use the installation cd or download it from HP for free.